Frequently asked questions

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Your organization may have deactivated your profile. Check with your admin.

Windows or IOS devices.

Yes, but timers only run on one device (Windows/macOS required for full features).

Privacy & data control

Clicks, mouse/keyboard activity, and screenshots (every 10-12 mins when the timer is on).

Not available

No

Security & compliance

Payment details are encrypted as per the local laws and saved by the payment gateway for recurrent payments.

Permanently

All identifiable data will be removed. The analytics data will be maintained.

Admins/employees

Every 10-12 minutes

Yes, admins and managers have access.

Reports aren’t included in this release.

No

Team View shows aggregate activity; Individual View displays screenshots and detailed logs.

Admins can invite via email/link or remove users in Settings > User Management.